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Monday – Friday: 7 a.m. – 4 p.m.Family owned(505) 555-0104

Questions

Questions homeowners ask us

How long does an exterior take?

A one-story home is often three to six working days. Wind, rain and cold nights can move days. Your written estimate gives a range for your house, and we call you before we change it.

What is on the written estimate?

Each wall by name, the repairs, the number of coats, the products and sheens, the colors, cleanup, the schedule and how you pay. You can hold it next to another firm's.

What does the estimate not include?

Repairs we can only find once a wall is washed, extra colors, and structural work. Anything added is agreed with you in writing before we do it.

Do I need to move anything?

Park cars away from the walls, move pots and furniture off the patio, and keep pets inside. We cover plants, tile and anything that stays.

What about homes built before 1978?

The EPA's lead-safe rule applies to paid work that disturbs paint in homes and child-occupied buildings built before 1978. If your house is that old, tell us when you book. Our firm certification is listed under Credentials, and the work follows the rule's containment and cleanup steps.

Can adobe take ordinary exterior paint?

Not any paint. A mud-plaster wall has to let moisture out, so a coating that seals it can trap water behind the surface. We ask what is on the wall first and pick a breathable coating, and we say so if it is not the one you expected.

Can you match the color I have now?

We get as close as the wall allows and show you before we paint the rest. Old plaster has faded unevenly, so we paint a test patch on your wall and you judge it in your own light.

Who buys the paint, and which brand?

We buy it. We use premium exterior coatings made for stucco and plaster, name the product line on your estimate and give you its product data sheet if you ask.

How does weather change the schedule?

Dry air dries paint fast, and heat and wind can dry it too fast. In warm months we start shaded walls first thing and finish sunny ones later. Afternoon storms from July through September can move a day, and we call you before they do.

How do you protect plants, tile and beam ends?

Drop cloths on the ground, plastic and tape on windows, tile and doors, and wraps on beam ends and plants. Whatever we cover comes off before we leave each day.

How do deposits and payments work?

The deposit, if there is one, and when the rest is due are written in your estimate before you sign.

My neighborhood asks for color approval. Can you help?

Some neighborhood associations and historic zones ask for approval of exterior colors. Tell us your address when you book. We write each color's name and the surface it goes on in a form you can attach.

What does a warranty cover?

Ask for the written warranty with your estimate. Terms, limits and exclusions are in your written warranty.

Who on the crew speaks Spanish?

Regino, Catalina, Baldemar and Miriam speak Spanish and English. Gael speaks English. Every page of this site has a Spanish twin.

A question we have not answered?

Text it to us. Miriam answers the same day on working days.